Breaking: Hyundai Motor Group Tops JD Power 2025 IQS for Second Year Running

Hyundai Motor Group Leads 2025 JD Power IQS for 2nd Straight Year

Who-What-When-Where-Why-How — On June 27 2025, JD Power released its U.S. Initial Quality Study. Hyundai Motor Group scored 178 PP100, the lowest problem count among 17 global groups, retaining the crown it won in 2024.

Key Findings

 

• Customer-feedback loop: OTA updates reportedly trimmed early defects by 28 %.
• Multi-segment wins: Santa Cruz, Telluride and two other models claimed segment trophies.
• Problem shift: Infotainment complaints fell 8 points; road-noise issues rose.

Analysis & Outlook

 

Industry analysts say a repeat victory validates Hyundai’s quality governance, yet warn that future IQS versions will isolate EV battery and software metrics—areas where the group must still close a gap with Tesla and GM.

현대차그룹이 JD파워 2025 신차품질조사에서 불만 지수 178 PP100으로 2년 연속 1위를 달성했습니다. OTA 업데이트를 통한 초기 품질 개선이 핵심 요인으로 꼽혔고, 싼타크루즈·텔루라이드 등 4개 차종이 차급별 1위를 차지했습니다. 다만 향후 전기차 전용 지표가 도입되면 배터리·소프트웨어 품질이 새 과제로 지목될 전망입니다.